ModelOps is built for teams that need operational visibility without compromising security. This page documents how we protect data and the principles guiding our privacy decisions.
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Privacy commitments
• We never sell customer data to third parties.
• We collect only data required to deliver analytics and product reliability.
• You can request export or deletion support through our contact channel.
• Security and privacy updates are reflected here as controls evolve.
Data visibility policy
Only authorized users within your account can access your dashboard data, with session-based authentication and role-appropriate account controls.
Encryption in transit and at rest
All application traffic is secured over HTTPS, and stored operational data is encrypted by default.
Least-privilege access controls
Access to production systems and customer-related data follows role-based permissions and access review practices.
Privacy-first event handling
We capture only what is needed for observability, with controls to reduce or avoid sensitive payload collection.
Transparent retention and deletion
Retention windows are defined and user-requested deletions are processed through a documented support workflow.